An interactive, transformative session to provide the tools and knowledge to build an unstoppable 9-1-1 team.

• Define the four pillars of mental toughness
• Identify how to support your peers in growth of their mental toughness
• Define morale and how to uphold High team morale through shared adversity
• Breakout discussion rooms

Presenter: Jim Marshall

May 16, 2024 – 1 PM ET / 12 PM CT

Cost to Register: $49.00

Duration: 2 Hours | At the end of the webinar, download a certificate of completion, and receive a link to the recording.

About the Speaker

Jim Marshall, M.A. LLP, is CEO of the 911 Training Institute. The 911 Training Institute’s courses and “psych tools” empower 9-1-1 professionals for personal resilience, peer support, and a mastery of mental crisis calls. Jim, a licensed mental health professional for over 35 years, was founding chair and CEO of the non-profit 9-1-1 Wellness Foundation, and co-chaired the working groups that created the national Standard on Acute/Traumatic and Chronic Stress Management and the 2022 Standard to Protect the Well-being of 9-1-1 Professionals.

Jim is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center (available on Amazon). He blames his sick sense of humor on chronic exposure to his 9-1-1 colleagues, to whom he is forever grateful.

Current Registrants: