An interactive, transformative session to provide the tools and knowledge to build an unstoppable 9-1-1 team. • Define the four pillars of mental toughness • Identify how to support your (more…)...
More infoUpcoming Upcoming Active Threat #3603-15.90
Event Phone: 254-770-2367 Active threat calls have become numbingly common over the last decade, regardless of community size. This course will help call takers, dispatchers, supervisors, and those who...
More infoUpcoming Upcoming 9-1-1 PREVENTS: Handling Calls from Veterans in Crisis #3603
Event Phone: 254-770-2367 Nationally, PREVENTS is the President’s Roadmap to Empower Veterans and End a National Tragedy of Suicide. HeroLight Training is proud to provide 9-1-1 PREVENTS to empower our...
More infoUpcoming Upcoming Handling Despondent or Suicidal Callers #5307-15.90
Event Phone: 254-770-2367 The call-taker will be guided through communication with various types of despondent callers, including adults, youth, and the elderly in crisis. Establish an understanding of...
More infoExpired Expired The First Three Minutes (Brenham)
Available February 14 in Brenham, TX. Hosted by Washington County 9-1-1. The first few minutes of any emergency is where most people can make the greatest impact. AEP will give (more…)...
More infoExpired Expired Solar Eclipse Call Taking #3852-10.50.90
Event Phone: 254-770-2367 Solar Eclipse Call-Taking is an encompassing course created to aid 9-1-1 call-taking during solar eclipses, by understanding the science behind them, and their multi-day impact on a...
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