• How to reduce the intensity of an encounter with a suspect 
• How to use tactical de-escalation to gain voluntary compliance 
• How to limit the use of force in public interactions 
• How to respond to people who are behaving erratically 

• Officers with a basic proficiency certificate every 48 months 
• Officers who want to obtain an Intermediate or Advanced proficiency certificate 
• Out of state officers who need a Texas Peace Officer’s license 

• De-escalation techniques
• Public and officer safety
• Verbal and non-verbal communication skills
• Establishing rapport
• Asking questions
• Using silence to your advantage
• Respecting personal space
• Empathizing with the other person

The course is required by the Texas Commission on Law Enforcement (TCOLE). 

Instructed by: Lieutenant Michael De Leon possesses over 16 years of experience as a Texas Peace Officer serving as both a Patrol Officer and Deputy Constable for Travis County, Texas. Over the years, he has consistently strived to enhance his skills and qualifications, obtaining certifications as a Mental Health Officer and certified Crisis/Hostage Negotiator. His achievements include serving in various capacities, including Negotiator, Training Coordinator, and Team Commander in a joint metro SWAT team. He holds several notable certifications, including an Associate degree in Criminal Justice, Master Peace Officer proficiency, Advanced Instructor, and Instructor for De-Escalation.