Hosted by: Bell County Communications

Dispatch Judo: Learn to handle and defuse verbal conflict while maintaining professionalism. Through an exclusive partnership with the Verbal Judo Institute, PowerPhone is proud to offer Dispatch Judo™: Verbal Defense & Influence for Emergency Communications. This unique course is based on the concepts of Verbal Judo, a well-established method that gives public safety personnel effective tactical communication skills. PowerPhone’s 16-hour Dispatch Judo program trains participants to manage and take responsibility for their individual communication style. Students will spar with fellow classmates in a training format that is structured to promote an interactive, experimental and learner-centered approach. The program uses scenario-based instruction to build on participants’ knowledge and experience. This training is for public safety call takers and dispatchers, as well as other civilian support personnel who may interact with the public.

Please see the Flyer for more information.