- September 21, 2020 - September 25, 2020
8:00 am - 5:00 pm
Venue: Belton Police Shooting Range
Belton Police Shooting Range, 1501 E. Ave A, Belton, TX 76513
Event Phone: 254-770-2367
All students must wear masks, we will not provide them.
Course Description: This 40-hr. course of instruction is designed to educate tele-communications personnel about people in crisis and how to assist the ‘customer’ and/or relatives or friends of the crisis consumer calling for assistance. Professional 911 operators are routinely the initial point of contact for those who are in crisis. Upon completion of this training, the tele-communicator will understand the variety of response techniques officers in the field may utilize when conducting their responses. They will also acquire skills to assist them in gathering and disseminating the appropriate information to the responding officers. The program provides information on the signs and symptoms of a mental health crisis; information on medication and treatment options; suicide assessment and prevention techniques; community resource information; and a wide variety of verbal de-escalation skills.
This class will be taught by Chief Lydia Alvarado.
Lydia Alvarado has 30 years in law enforcement experience. She has been a licensed instructor since 1991 and obtained a Vocational Teaching Certification in 1995.
Lydia has developed curriculum and instructed thousands of people in anti-drug and gang courses, youth group development, parent training, conflict resolution, college accredited criminal justice training, mental health certification, CIT training, communications, problem solving, crisis negotiations, and law enforcement ethics. Lydia has detailed and diversified law enforcement background, holding positions as Police Chief, Director of Emergency Services, training coordinator, investigator, internal affairs (supervisor/investigator), telecommunications, and correction’s.