June 20, 2023
8:00 am - 5:00 pm
Event Phone: 254-770-2367
The FBI recommends that communications professionals receive hostage negotiation training. In many incidents, 9-1-1 professionals may be the first contact of a hostage situation. This class provides skills to the attendee to handle hostage situations.
Active listening is the “stealth weapon of effective negotiation.”
- Not easily offended
- Able to think on their feet
- Willingness to help
- Voice inflection
Instructed by Paul Barbour: FBI Trained negotiator, has logged more than 200 hours in crisis & hostage negotiations. Has led a crisis negotiation division for a police department. Dispatcher on duty during 1986 Edmond Post Office Massacre. Has responded to numerous crisis incidents during his career.
TCOLE credit reported by CTCOG.
Venue: Central Texas Council of Governments
Venue Phone: 254-770-2200
Venue Website: https://ctcog.org/Address: